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Appointments
From Monday 23rd March 2020 and until further notice all patients who request an appointment will be called back by a GP or Nurse. If they decide you need to be seen they will organise a face to face assessment.

If you have been invited to attend an appointment by a clinician. please only arrive 1 minute before your appointment time.
All patients over the age of 18 are asked to attend the surgery alone. For baby immunisations only one parent or guardian should attend with the baby.
Please do not attend the surgery unless you have been invited to do so by a clinician or have checked with the surgery that your pre-booked appointment is necessary eg baby immunisations

Non-Urgent appointments (such as routine blood tests, blood pressure checks, etc.) will be cancelled.

Symptoms
If you have any respiratory symptoms, a fever or a cough, you should access the online NHS111 service and follow their guidelines. Please only ring NHS111 if you do not have online access.
You do not need to contact the Surgery or NHS 111 to tell them you’re staying at home.

Rescue Packs
It has come to our attention that messages are circulating on social medial suggesting that patients should be receiving Antibiotics and Steroids in a ‘Rescue Pack.’
This is not the case.

Antibiotics help fight against Bacterial Infections. COVID-19 (Coronavirus) is a Virus. Antibiotics will not help.
Steroids alter the immune system and might make your body less capable of fighting a viral infection.
The only people who should have a Rescue Pack At home, are patients with Chronic Obstructive Pulmonary Disease (COPD) as they are more prone to bacterial infections. If in doubt, contact the surgery on 01634 720220

Self Isolation Note for Employer
If you have to stay at home but feel well enough to work, ask your employer if you can work from home. If you can work from home, you will not need an isolation note.
If you need a Self Isolation Note, please use the following Link https://www.111.nhs.uk/covid-19

You do not need to contact the surgery. You can also use this service on behalf of anyone else.

Prescriptions
If you have a prescription waiting to be collected from the surgery, please contact us and we will send your prescription directly to a local pharmacy.
If you require a prescription, please email us on apex.medical@nhs.net and quote your name, date of birth and the name of the repeat medication you require. Or call us on 01634 720220.
If you speak to a clinician on the phone and you are prescribed medication, we will send the prescription to a local pharmacy.


Thank you for your assistance in ensuring we remain open and operate safely for our patients and our staff.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website